Refund and Return Policy

At The Fruit Cart, we are committed to providing you with the freshest and highest quality fruit and vegetables. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund and return policy to ensure your utmost satisfaction.

Refund Policy

1. Quality Concerns:

If you receive a product that does not meet quality standards, or if it arrives damaged, please contact us within 24 hours of delivery.

We may request a photo or video to assess the issue. 

2. Order Accuracy:

In the event of an error in your order, such as missing items or incorrect items, please notify us within 24 hours of delivery, and we will promptly address the issue.

3. Cancellation:

Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund. Cancellations made after this time may be subject to a cancellation fee.

4. Refund Process:

Refunds will be issued back to original payment method within 5-7 business days upon approval of the refund request.

Return Policy

1. Perishable Items

Although we may issue refunds on damaged items, due to the nature of our products, we are unable to accept returns on perishable items.

2. Return Process

If there is an error with your entire order, please contact us to initiate a return of the box. Once approved, we will arrange for pickup at our cost.

If you have simply changed your mind, return delivery costs will be the responsibility of the customer.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please contact us. We are here to assist you and ensure you have the best possible experience with The Fruit Cart.

Note: The Fruit Cart reserves the right to modify or update this refund and return policy at any time without prior notice.